Released on: February 4, 2008, 9:44 am

Press Release Author: Thomas R. Cutler

Industry: Transportation & Logistics

Press Release Summary: VARS and SBM find Strongest CRM fit with Commence Corporation

Press Release Body: Many small and mid-sized businesses (SMB) and VARs (Value added
resellers) have taken notice of Commence Corporation (www.commence.com), a provider
of on-premise and hosted web-based solutions designed specifically for this
businesses sector. The company is gaining momentum and marketshare with Commence
On-Demand, a suite of CRM (customer relationship management) applications that is
deployed as software as a service (SaaS).


Xtell-SFB Solutions for Business owner, George Coletta has been using Commence CRM
for a decade now. What prompted the initial need for the Commence technology
solutions was the ability to easily and confidently build a customized application
based on the business requirements as opposed to trying to fit a business
requirement into an "out of the box" product.

The top three benefits Xtell has experienced as a result of Commence are:

. Ability to accommodate changing needs quickly.
. Ability to implement new business processes with a minimum of effort and then to
modify the process to meet the exact requirement of the business process.
. Users quickly learn how the Commence application can help them do their job.

According to Coletta, "I am currently working with a large defense contractor where
Commence was introduced years ago and is still a valuable asset to the department
that uses a highly customized version of Commence RM." He also suggests that
companies with 25 to 200 employees, "Is where Commence RM as a software baseline
product shines. These companies typically do not have the in house staff to support
applications nor do they understand how to implement a database that will be
successful in their environment. This is where the VAR (value added reseller) like
me, located geographically close and available to the client, can implement "phased
in solutions" that meet the specific requirements of the company.


Xtell's owner continued with praise for Commence:

. With each release of Commence RM there are functional improvements and Commence
has done a remarkable job of keeping their product offerings compatible with ever
changing technology and the constant Microsoft "improvements" and new offerings.
. Every customer that I have has constant new requirements. With Commence RM most of
the requirements can be quickly implemented (which implies less cost) to the
customer.
. As technology advances and as customers begin to realize the value of a reliable
database implementation there will be numerous opportunities to use the Commence RM
technology as the solution of choice.
. Local VARs can meet these needs thus creating a symbiotic relationship with
Commence Corporation which leads to more opportunity for both parties and reliable,
customized, low cost, implementations for the customer.



According to Larry Caretsky, President of Commence CRM, "We are delighted that Xtell
is able to gain so much benefit from the technology solutions we provide."

About Commence Corporation

Commence Corporation is a leading provider of Customer Relationship Management
solutions. The company's products are designed to provide growing businesses with
flexible solutions that leverage the Web to offer an integrated platform for
managing sales execution and customer service. Commence supports several thousand
customers through a worldwide distribution network, with outlets in North and South
America, Europe and Asia.


Commence Corporation
www.commence.com
Larry Caretsky
Marketing@commence.com
1-877-Commence



Web Site: http://www.datacraftsolutions.com

Contact Details: Datacraft Solutions
604 W. Morgan St. Suite B-9
Durham, NC